Shipping and Returns

Shipping & Returns Policy

Shipping

We ship worldwide. 

We ship orders every Tuesday and Friday.
Once your order is on its way, you'll receive a tracking number via email so you can follow its journey.

Shipping times may vary depending on your location, but we’ll always do our best to get your items to you as quickly as possible!

Returns

We want you to love your purchase! If you're not happy for any reason, we offer free returns within 30 days of receiving your order.

Items must be unused and in their original condition.

Start a Return

Photo gallery

Found our dream store and it was vacant!
Had 3 days to set up 😬
Officially open!
Met my first follower
Got professional photos taken
Met so many ESSA owners
SO many cool people
Some even travelled 13 hours!
My family members visited
June-bug got to meet friends!
Soooo cute
Got our first HUGE Douglas shipment
Started getting more orders
Met with Laura Gerber!!!
Held my first meet & greet
Met my best friend keiki!
Had so many awesome employees
Started filming super fun content
Held another meet & greet!
The store looked awesome
So many cute accessories
We created a safe space for all ❤️‍🩹
So cute
Add photo 24

Thank YOU!

We wouldn't have been able to open our store if it wasn't for each and every one of you. We are so thankful to everyone who's been following along our insane journey. We can't wait to keep growing and creating a more accepting world for ESSA owners.